What is Slang.ai?
Slang.ai is a conversational AI platform that helps businesses, particularly restaurants, handle inbound phone calls by automating tasks such as answering common questions, taking reservations, and managing customer interactions. This allows staff to focus on in-person guests and operational efficiency, reducing workload and improving customer service.
Let’s explore its key benefits and impact below.
Benefits of Using Slang.ai
- Automated Call Handling: Answers frequently asked questions, manages reservations, and handles customer notifications (e.g., “running late”).
- Seamless Integration: Works with reservation systems like OpenTable and Resy, ensuring a smooth booking experience.
- Customization: Businesses can personalize voices and add ambient noise to align with their brand identity.
- Enhanced Efficiency: Frees up staff from routine phone calls, enabling them to concentrate on improving in-person customer service.
- High Customer Satisfaction: Slang.ai achieves a 93.8% satisfaction rate in post-call surveys, showcasing its effectiveness in handling inquiries.
Slang.ai’s Rise in AI-Powered Customer Service
As of March 2025, Slang.ai has emerged as a leading conversational AI platform, specializing in automating inbound phone calls for businesses, particularly in the restaurant and hospitality industries.
By leveraging natural language processing (NLP) and machine learning (ML), Slang.ai efficiently manages customer inquiries, takes reservations, and enhances customer interactions.
With strong funding, increasing revenue, and a growing market presence, Slang.ai is transforming how businesses handle customer communications, allowing staff to focus on in-person service and operational efficiency.
Slang.ai Company Overview
- Founded: 2019
- Headquarters: New York, NY
- Number of Employees: Approximately 54 as of December 2024
- Availability: United States and Canada
Slang.ai Funding and Valuation
Slang.ai has successfully raised a total of $28 million over two funding rounds:
- Seed Round (2020): $8 million
- Series A (June 23, 2023): $20 million, led by investors such as Homebrew, Stage 2 Capital, Wing Venture Capital, and Underscore VC
Slang.ai’s Revenue Growth
Slang.ai’s’s annual revenue was approximately $3.8 million as of December 2024
Slang.ai’s Website Traffic Insights
Key Website Metrics (February 2025)
- Bounce Rate: 46.37%
- Pages per Visit: 1.64
- Monthly Visits: 30.2K
- Average Visit Duration: 00:00:46
Keyword Traffic & CPC
| Keyword | Traffic | Cost per Click (CPC) |
|---|---|---|
| slang ai | 1K | $2.63 |
| ai answering service for restaurants | 116 | — |
| do people still call restaurants | 102 | — |
| ai call answering service | 83 | $51.43 |
| ai phone calls | 82 | — |
Top 5 Countries by Traffic
| Country | Traffic Share |
| United States | 56.62% |
| India | 11.57% |
| United Kingdom | 10.3% |
| Germany | 5.23% |
| Canada | 4.92% |
Traffic Sources (February 2025)
| Source | Percentage |
| Direct | 45.17% |
| Search | 42.48% |
| Referrals | 6.38% |
| Social | 5.08% |
| Display Ads | 0.73% |
| 0.11% |
How Slang.ai is Revolutionizing Customer Service
Product Performance and Impact
- Call Management Efficiency: 81% of incoming calls were fully managed by Slang.ai’s system, reducing the workload on staff.
- Caller Satisfaction: Achieved a 93.8% satisfaction rate in post-call surveys, reflecting high user approval.
- Reservations Handled: Facilitated over 1,200 voice phone reservations in the last 90 days, streamlining the reservation process for clients.
Slang.ai Market Opportunity
Slang.ai identifies a massive growth potential within the voice and speech recognition industry:
- Addressable Market: Over 1 million brick-and-mortar retail businesses and 650,000 restaurants in the U.S.
- Market Valuation: A $20 billion opportunity in AI-powered voice solutions.
Slang.ai Sales Team Performance
- Sales Development Representatives (SDRs): On average, SDRs have been exceeding 100% of their sales quotas, demonstrating strong market demand and effective sales strategies.
Conclusion
With its advanced AI technology, strong market presence, and proven efficiency in customer service management, Slang.ai is setting new standards in the restaurant and hospitality industries. As the demand for AI-driven customer support continues to rise, Slang.ai’s future looks promising with continued expansion and revenue growth.
Stay tuned as we monitor Slang.ai’s journey in redefining AI-powered customer interactions!